In-Depth Guide To Frontier Lost And Found Policy


Hey travelers, do you feel stuck when your luggage gets lost at the airport? If yes, you must check the airline's lost and found policy guide, where we unravel all the details of recovering your lost belongings with Frontier Airlines. Steering the process of locating and reclaiming items can be challenging, but fear not, we are here to guide you through the Frontier lost and found policy. Whether you left behind a treasured item during your travels or misplaced something important, we've covered you. 

This guide offers detailed instructions to help you make the most of your trip, from reporting missing property to comprehending the rules that apply specifically to Frontier Airlines. Find more about the specialized lost and found services, submission procedures, and helpful advice to improve the chances of getting your possessions back. Come along as we navigate the complexities of Frontier Airlines' Lost and Found policies, guaranteeing a more seamless process for returning your treasured belongings.

About Frontier Airlines Lost And Found Policy

Frontier Airlines' Lost and Found Policy aims to help travelers find misplaced or forgotten belongings. It is a systematic procedure. The airline understands the value of personal goods and makes every effort to reunite customers with their possessions immediately. The process usually entails reporting the missing item via the airline's designated channels if you separate it from your belongings. 

Frontier Airlines has a dedicated crew that handles and monitors lost property, increasing the likelihood of a successful recovery. Comprehending the particular protocols, schedules, and related costs is essential for a seamless encounter. This policy highlights Frontier Airlines’ dedication to providing excellent customer service and guaranteeing a thorough approach to handling misplaced things, with a focus on practicality and passenger pleasure during the retrieval process.

Finding Your Lost Items On Frontier

Notifying the airline of these potential locations is compliant with the provisions of the Lost and Found Policy, which directs the steps involved in starting the search. Information regarding the probable location where the things may have been left behind is essential to improving the effectiveness of Frontier Airlines' search for misplaced or lost baggage. 

Commonly, passengers must remember their belongings in various areas, including within the flight, on the airport premises, at TSA checkpoints, in airport lounges, or even in shuttle buses or rental cars. Identifying the specific location aids in narrowing down the search, making the retrieval process more effective.

It’s also critical to remember that the type of baggage plays a crucial role in the healing process. Whether or not the things were checked in or brought on board will determine whether Frontier Airlines lost baggage policies apply and how to find and return the items to their rightful owners. Passengers can help ensure a more seamless and prosperous resolution of their misplaced baggage issues with Frontier Airlines by being aware of the location and type of lost things.

Frontier Lost Baggage Claim Request


Frontier Airlines provides a comprehensive lost and found service to guarantee customer safety, making it easier to retrieve misplaced belongings using doable techniques. If you discover something missing, you can report it immediately under this policy. The approach is simplified by providing the opportunity to start the recovery process by filling out a form.

It is advised to contact the airline’s specialized luggage departments or baggage service office for additional assistance. When getting Frontier lost baggage assistance, airport centers are other tools beneficial for tracking carry-on items. This all-inclusive strategy highlights the airline’s dedication to passenger convenience by offering easily accessible channels for promptly reporting and retrieving misplaced items.

i) Process Of Submitting Online Form

Opt for this method when dealing with lost checked baggage or items misplaced during your flight with Frontier Airlines. The Frontier Airlines lost and found form is a crucial tool in this process, requiring detailed information such as the description of the lost items, aircraft number, ticket fare, and your details. To maximize efficiency, passengers must submit the form within four hours of arriving at their destination. Before filling out the form, it is recommended that you inform the airport staff about your lost luggage.

The Frontier bag tracker on the airline’s website facilitates access to the form, significantly improving the chances of recovering your lost baggage. For the Frontier baggage claim form, visit the online official damaged and lost baggage option. Use the “Delayed Baggage” option for lost checked baggage; for items lost on board, submit the “Lost and Found Form.”

When completing the online form, mandatory details include your registered email address, reservation or ticket number, arrival destination, aircraft number, departure date, number of lost bags, baggage tag, and color. A detailed description of the missing items in the dedicated boxes increases the likelihood of recovering your lost baggage. After submission, expect either a confirmation call or email. Once verified as lost, Frontier Airlines promptly initiates a 14 to 21-day search and, if found, delivers the items to their rightful owners.

ii) Process Of Reaching the Central Baggage Office

For assistance with Frontier lost, found, and damaged baggage, the Central Baggage Office is the primary hub managing claims for lost, damaged, and delayed items. Contacting this office proves highly beneficial in resolving baggage-related issues.

Connecting with the Frontier Airlines Central Baggage Office can be done in person or online. To reach them online, visit the carrier’s official webpage or call the provided number.

When communicating with a Frontier agent, provide details about your luggage issue, and they will determine whether your possession is delayed or lost. In the event of a loss, ensure a straightforward description is provided. The agent will then initiate the Frontier baggage claim process, marking the first step in retrieving your bags from the Central Baggage Office.

Important note: To expedite the recovery process on the same day, it is crucial to contact the airline within four hours of your arrival. Sometimes, your item may already be located, allowing prompt retrieval at the Central Baggage Office.

iii) Process Of Filing Lost Baggage Report

  • File a report to recover your lost items efficiently with Frontier Airlines.
  • Go to the carrier’s main page to initiate the Frontier lost baggage report.
  • Choose the bag’s nature from the provided options.
  • Click the “File a Report” tab to complete the missing report process.
  • Provide details such as item category, color, serial number, unique identification number, and travel date for unchecked items.
  • For checked items, follow on-screen commands to file the report directly.
  • Emphasize unique features of your Frontier lost luggage for easy identification and quick recovery.
  • File the report within 24 hours of misplacement for checked baggage.
  • If your baggage takes more than 4 hours to reach you, it is classified as delayed luggage, and upon confirmation, it is considered lost.
  • The Frontier lost baggage policy aims to reunite you with your belongings in approximately 30 days or less, with a thorough search conducted by the carrier.

iv) The process of a Phone Call

For those who prefer engaging with the airline offline, utilizing the lost and found phone number for this air service is an effective option. This phone number, often called the toll-free number, directly connects you with an agent. When prompted, articulate keywords such as “baggage” or “issue with bag” during the call to communicate with the appropriate customer service agent. Following this, the agent will gather relevant details and facilitate a connection to the Frontier lost and found department. Provide all pertinent information about the lost baggage during this interaction.

Moreover, some passengers may file a report after the phone conversation, adding an extra layer of documentation. Utilizing the phone call option ensures swift access to the airline, minimizing any potential delays in addressing lost and found concerns.

v) Process To Connect with the Airport

For cases involving items lost at TSA checkpoints, it is advisable to engage with the respective airport’s lost and found department, each with its dedicated TSA lost and found division.

Typically, misplaced luggage is directed to the primary airport’s lost and found department, such as the Denver Airport lost and found. For items lost in subsidiary airports like Aberdeen International Airport, Abilene Regional Airport, Adak Airport, or Abraham Lincoln Capital Airport in the U.S., contacting the help desk at the specific airport is recommended.

Based on the procedures at these airports, you will receive guidance on either filing a report or directly contacting TSA.

Tip: In the event of losing baggage on international flights, connecting with Frontier Airlines’ lost and found Denver Airport department proves advantageous due to its authority and efficient implementation of regulations.

What should you do if you leave your luggage at the airport?

If you've left something at the airport premises and are en route or have already reached home, you'll likely need to initiate your lost and found claim online. Use your phone to conveniently file your claim using the online platform from your mobile device.

Alternatively, consider reaching out to the airline via social media. While they may guide you to the online filing form, there’s also a chance of obtaining additional assistance through this channel. The extent of support you receive might vary, making it worthwhile to explore this option for potential help.

Lost Baggage In Shuttle Bus Or Rental Cars

Many airports have phone numbers for rental vehicles or shuttle bus departments if you misplace an item while traveling. These divisions frequently work with the airport lost and found; therefore, they could forward your request to the central lost and found department. Using the designated phone numbers for shuttle bus services or rental automobiles might be a tactical move in locating misplaced stuff since it facilitates communication with the appropriate departments in charge of organizing and retrieving lost property.

Frontier Airlines Lost Baggage Reimbursement


When your luggage cannot be located within the stipulated period, you can request compensation, subject to specific lost and found conditions outlined in Frontier Airlines baggage policy. Damaged bags during transit are also eligible for compensation.

The Department of Transportation allows passengers to claim up to $3,500 for checked baggage for domestic flights. International flights offer compensation at $9.07 per pound for checked bags, with a provision of $400 per passenger for unchecked bags. To claim these amounts, proof of purchase for lost items and a receipt of repair for damaged items must be provided. It's essential to note that compensation is only available in Special Drawing Rights (SDRs), the currency established by the International Monetary Fund, and passengers may also receive Frontier Airlines free baggage vouchers.

However, no compensation is provided for lost, damaged, or delayed baggage in the case of a Frontier flight cancellation, and previously damaged items are not eligible for compensation. Certain items, including fragile/precious articles and jewelry, are not covered under Frontier lost baggage reimbursement. The airline prioritizes customer satisfaction, and its effective lost-and-found policy reflects its commitment to ensuring a comfortable journey. The airline communicates closely with customers, providing various methods to access lost items.

What If Luggage Gets Broken During The Embarking Process?

If your luggage gets damaged during the embarking process with Frontier Airlines, following the appropriate procedures to address the issue promptly is essential. Upon discovering the damage, head to the airline's customer service desk or baggage claim area immediately. Inform the airline staff about the situation and provide details such as your flight information and a description of the damage.

Like many other carriers, Frontier Airlines typically has a specific process for handling damaged luggage. They may ask you to complete a Property Irregularity Report (PIR) to document the damage formally. Make sure to retain a copy of this report for your records. Airlines usually have a set timeframe within which you must report any damage, so it's crucial to act promptly.

Also, photograph the damaged luggage and its contents as further evidence. Provide any receipts or proof of the luggage's value if available, as this information may be necessary for reimbursement or compensation.

Important Note : Like most reputable carriers, Frontier Airlines is committed to passenger satisfaction and should work with you to resolve the issue through repair, replacement, or compensation for the damaged items. Remember to remain calm and cooperative during the process, as a constructive approach is more likely to lead to a satisfactory resolution.

Benefits To Rely On Frontier Customer Support For Lost Baggage

Relying on Frontier Airlines customer support for lost baggage offers several benefits. Firstly, the airline's dedicated customer service team is well-equipped to assist you promptly in the unfortunate event of lost luggage. They can guide you through the necessary procedures, such as filing a report and providing essential information. Frontier Airlines is committed to customer satisfaction, and its support team strives to resolve issues efficiently. Contacting customer support increases the likelihood of a swift and satisfactory resolution, whether by locating and delivering your lost baggage or initiating the compensation process.

Customer support representatives can also provide updates on the status of your lost luggage investigation, keeping you informed throughout the process. Additionally, their expertise allows them to offer guidance on available options, such as reimbursement for essential items or tracking the progress of your case. Overall, relying on Frontier Airlines customer support ensures a supportive and streamlined approach to addressing lost baggage concerns.

Does Frontier Provide Refund For Baggage Damage?

Frontier Airlines typically does not provide refunds for baggage damage but focuses on addressing the issue through a compensation or resolution process. If your luggage sustains damage during travel, promptly report it to Frontier Airlines' customer service. The airline may offer to repair the damaged items, provide compensation, or replace the luggage, depending on the extent of the damage and their policies. 

Be prepared to submit documentation such as photographs, receipts, and a detailed description of the damage to facilitate the resolution process. While a refund may not be standard, the airline is generally committed to assisting passengers and finding a fair solution for baggage-related concerns.

Final Thoughts

These essential details can help you easily reclaim your lost or damaged luggage. The services by Frontier's lost and found policy can assist you in enjoying your travel experience without stress. It is important to stay alert about the condition of your luggage and check it twice before you leave the airport. In case you need any further assistance regarding bookings, lost baggage, or managing bookings, you can contact the Airlines Help Desk experts now.

Frequently Asked Questions

What Is The Process For Frontier Lost Baggage Tracking?

To track lost baggage with Frontier Airlines, contact their customer service immediately. They will provide a reference number for your case. Use this number to check the status of your lost baggage online or receive updates from the airline's customer support team.

The time it takes to find Frontier lost baggage varies. Typically, airlines aim to locate and return lost luggage within a few days. Passengers can track the progress of their case using the reference number provided by Frontier Airlines' customer service. Delays may occur depending on the circumstances and specific situations.


If your bag is delayed by Frontier Airlines, report it to the airline's baggage services immediately. They will assist in tracking your bag and arranging delivery once it is located. Per their Frontier lost baggage policy, the Frontier may compensate for essential items during the delay.

Posted in Do & Don'ts