Air Canada Cancellation Policy

Air Canada is a reputed airline providing world-class travelling experiences to their esteemed passengers. Moreover, the Air Canada cancellation policy assures to help the clients if they are facing any flight delays or want to cancel the flights due to personal reason or uncontrollable situation. 

Passengers must submit the cancellation request to the concerned authority for booking confirmation. Travelers can benefit from Air Canada refund policy for overcoming the loss suffered.


An Overview of Air Canada Cancellation Policy

The airline has imposed a few terms and conditions for the passengers who want the advantages of Air Canada flight cancellations today. According to the cancellation policy, the general guidelines for domestic and international flights are mentioned below:

  1. You can apply for a refund with an Air Canada voucher refund.
  2.  You can transform it into Aeroplan Points with the 65% bonus.
  3.  In case of booking the primary fare tickets after a specific date, it won't be refundable.
  4. Flyers can manage their present bookings only up to 2 hours before the flight departure timings mentioned on the ticket.

When can you apply for the Air Canada cancellation policy?

Travelers can rely on Air Canada to cancel bookings for the following terms:

Passengers have booked the tickets by using the following:

  1. Air Canada Mobile Application.
  2. Official Website.
  3. You got Flight Reward Booking.
  4. Not able to check in according to prescribed timings.
  5.  Passengers want to cancel the bookings.
  6.  You want to cancel the ticket 2 hours before the flight departure.
  7.  The identification provided failed due to the wrong names mentioned.
  8.  Air Canada’s cancellation policy allows passenger to correct their names and help to avoid complications in the coming time.
  9. Overloaded Baggage.

24 Hours Air Canada Cancellation Policy

The airlines provide 24-hour cancellation policy benefits to the passengers. It helps in instant reversals and can be utilized by any passenger. Within this policy:

  1. The ticket is eligible for a complete refund; passengers will get the amount on their ticket.
  2.  It is eligible when the booking gets cancelled within 24 hours of purchase.

What is the process for Air Canada flight cancellations?

This is important that passenger must follow the determined Air Canada cancel booking process. Every airline has its distinct booking procedure, and one must adhere to the cancellation conditions accordingly.

i) Know About Air Canada Cancellation Policy at KIOSK

Passengers must follow the Air Canada flight cancellations process by contacting the airport ticket counter. 

  1. Reach the airport ticket counter of Air Canada.
  2. Submit the confirmed Air Tickets to the executive at the counter.
  3. Provide a valid reason to cancel the bookings.
  4. If you want to book another flight or fly later, submit the details requested by the Air Canada Executive.
  5. The client care executive will check availability for accepting requests and cancelling the bookings.
  6. You will get the Air Canada voucher refund details from the counter itself.

ii) Know About Air Canada Cancellation Policy via Call :

The Air Canada cancellation policy allows passenger to cancel their bookings via call. You must ring the official number of the airline. Assure that you have all the flight details, as the client care executive might ask for them.

  1. Ring the official contact number for connecting with the ticket booking department.
  2.  Submit the ticket details.
  3.  Request to reschedule Air Canada flight or cancellations.
  4.  The executive will accept the request after verifying the tickets.
  5. Once the process completes, the experienced executive will share all the essential details regarding cancellations, refunds, or rebooking’s.

iii) Visiting the official website:

You can visit the official website to complete the Air Canada cancel booking process. To do so, you must log in to the registered account, apply for flight cancellations, and get the confirmation within minutes.

  1. Reach the official website of Air Canada.
  2. Sign in to the Air Canada Customer Account.
  3. Visit the Air Canada flight cancellations page.
  4. Choose the ticket you want to revoke.
  5. Submit your first name and last name.
  6. You will get the confirmation number on your provided email address or phone number.
  7. Provide the confirmation number.
  8. Please tap on the Cancel My Reservation button from the bottom of the page.

If you want to cancel the flights via travel agents, you must reach them directly and might have to pay Air Canada change fee.

iv) Air Canada Business Booking Cancellations:

The prominent airline provides a free flight booking and travel management program for medium and small-sized businesses. This is known as Air Canada for Business.

Passengers who make the bookings via Air Canada for Business can rely on the flight cancellation policy.

  1. Call on the client care number.
  2.  Check the account and affirm the ticket you want to revoke.
  3. Complete the steps telephonically to complete the flight cancellation process.

Additional Information of Air Canada Flight Delay Compensation

To receive compensation from Air Canada, passengers must meet certain eligibility criteria. 

The flight delay or cancellation of the flight should be due to circumstances within the airline’s control. This means that if the delay results from weather conditions or air traffic control issues, it might not qualify for compensation.

Passengers must have a confirmed booking on an Air Canada flight and have checked in on time for their scheduled departure. If a passenger was denied boarding due to overbooking or involuntary denied boarding, they may also be eligible for compensation. It is important to note that passengers must file a claim for compensation within a specific time frame, typically two years from the date of the incident. Meeting these criteria will ensure that passengers receive fair compensation for any inconvenience caused by Air Canada’s actions.

Air Canada Change Fee​

Passengers have to pay the charges for discontinuing the tickets. This includes a few conditions. To know the expenses, you must follow the cancellation process. Once you complete it, you will get the confirmation details regarding the charges. You can talk with the airline to know the exact information.

The Eligibility Criteria for Air Canada Refund

Air Canada, a leading airline in North America, has implemented clear eligibility criteria for passengers seeking a refund. To be eligible for a refund, passengers must ensure they have purchased a refundable ticket instead of a non-refundable one. Additionally, the request for a refund can only be made within 24 hours of buying the ticket. 

It is important to note that some tickets may have specific conditions or restrictions limiting refund eligibility. In such cases, Air Canada encourages passengers to review their fare rules and conditions before purchasing. Furthermore, if the ticket was booked through a travel agent or third-party website, customers should contact them directly to facilitate the refund process. By adhering to these eligibility criteria, customers can receive timely and hassle-free Air Canada voucher refund benefits from the airlines when applicable circumstances arise.

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For people seeking dependable and efficient client support, contacting Airlines Help Desk without delay is the solution. To ensure seamless travel experiences, the well-established assistance service consistently goes above and beyond industry standards. With a team of highly trained professionals, Airlines Help Desk provides round-the-clock assistance, elevating customer satisfaction to new heights.

Whether facing issues related to flight bookings, cancellations, or itinerary changes, their expert representatives possess a wealth of knowledge and are always ready to offer prompt solutions. Furthermore, Airlines Help Desk stands out from its competitors by prioritizing personalized support that caters to every traveler’s unique needs and preferences. Call us now on +1-855-738-4315.

Frequently Asked Questions

Can I get a refund for Air Canada flight cancellations?

As per Air Canada's refund policy, passengers are eligible for a refund if they cancel their flight ticket within 24 hours of booking, provided that the original travel date is at least 7 days away. Beyond this grace period, cancellation fees may apply based on the fare type and the cancellation timeframe. It is important to note that non-refundable tickets typically do not qualify for a full refund but might be eligible for a future travel credit or voucher. 


Understanding the Air Canada cancellation policy and procedures for handling such situations is essential. Air Canada recognizes that flight cancellations can cause significant inconvenience to passengers and therefore strives to provide alternatives or compensation. When a flight is canceled, passengers are usually rebooked on the next available flight or offered a refund. 

To get Air Canada flight delay compensation, it is crucial to follow a systematic process. Firstly, it is essential to determine if you are eligible for compensation based on the circumstances of the cancellation. This includes checking if your flight was cancelled within 14 days of departure, if you were not provided with an alternative flight, or if the cancellation was due to reasons within Air Canada's control. Once eligibility is confirmed, gather all necessary documentation such as booking confirmations and receipts.